Wednesday, 4 November 2015

Businesses have grown using wise polls strategies

“What do my customers want?” is probably the most common question for any company or business organization. You are not a mind reader neither there is a crystal ball that will tell you what your customers want. But to grow a business one needs to know his customers' expectations and need. So what does he do? The answer is simple(and obvious) than you think: ask them.

In technological term “surveys” and “polls” is the easiest way to get in tune with your customers. Surveys have given businesses a new standard as it makes marketing more relevant because your customers get the chance to share their perspectives. Engaged and interested customers are more likely to stick around longer and spread the word about you. New tools and the use of online poll creator sites like Survey Monkey, PollDeep etc. have made getting the answers to the basic questions easier than ever. The business has grown nowadays using wise tactics for collecting feedbacks from the customers.


These are some of the strategies they follow while creating polls: 

1. Take a quick pulse with a poll:
Customers are more engaged with other persons works nowadays. So taking a quick one minute question round makes it easier at both the ends to ask a specific question.

2. Get blog topic ideas:
They create poll asking which blog topics their audience is interested in and link it to the Facebook page or twitter account. Creating a content your audience wants to read – will bring lot of attention from them.

3. Use polls and strategies as social media content:
Who doesn't like to regularly update their Twitter and Facebook Page. A short survey or poll makes fast, easy content. These polls enable to find out what kind of information their customers want to see on their social pages in future.

4. Segmenting the list:
Segmenting the list, helps one to reach the right audience with the right message. The right message is the one that fits that particular audience's needs, and who better knows their needs than the audience itself? Create a poll to your email newsletter and list them according to different categories like product, industry, program etc. to better target communications. You can develop a good rapport with the audience by getting adequate feedbacks.

5. Plan the events the customers are looking for:
Planning an event is a big deal, especially when you're a non-profit that lies on events to raise the funds you need to grow your business. Before investing time and money into planning an event, create a poll asking what kind of event they'd like to attend and give them some options.

6. Get competitive:
Use surveys to hosts contests on Facebook or your website. Come up with a cool idea like “Best Photograph of the Month” - and let your audience have their opinions.

7. Keep it fun:
Every poll need not be created with an intent of answering a serious question. After all you don't want your audience to feel they are recipients of one-sided communication. A poll with a more casual question - “What you think of the latest released Avengers Movie? ” grabs a lot of attention and fun to the conversation.

Polling your customers and prospects has become a near-imperative business tactic. It is a valuable way of gathering data on the market and your future sales target. All the business competitors are doing it, their intelligence is increasing because of it. Various tools and vendors in the market have made polls and surveys available to many businesses, from large corporation to entrepreneurs. Whether you work for some company or for yourself, setting up polls properly, following the best practices and strategies you can ensure your business to grow. Follow the advice outlined here and your business will be in good shape from start to finish.

Saturday, 10 October 2015

How can you make yourself customer sensitive using business polls?

Business polls are very good tool way for evaluating the status of the business and also for predicting its future shape. Business polls are also helpful for knowing the expectations of the all stake holders including customers, employees, and shareholders and further help to adopt right business strategies.

All business polls, are required to have feed backs in the form of opinion and, therefore, the business polls must be structured with right type of quires and formats to make this customer sensitive and these could be in the form of phone calls or questionnaire online.

Engaging a customer

Customers are primarily very much sensitive about the cost of any product or service and always focus on getting everything at a cheaper rate. However, the scenario becomes something different when a product becomes very famous and demanding. In such cases customers concentrate on the technological elements rather than the cost alone.

Businesses have understood the business polls and survey has tremendous power to engage customers. Even a question in the form of yes-or-no can induce the people to open envelop and look inside. Researchers showed that business polls have can increase customer sensitivity if they are thoughtfully designed.



The following tips can be useful for staying customer sensitive through business polls.

1. Decide the customer preference

Before going to polls, businesses must ask questions themselves about what the customers prefers and what their most convenient medium of giving opinions is. Depending on the nature of the business and the customer profile business must decide whether to go social media or count on making phone calls to have real time feedback and customer engagement.

2. What is the information required?

Business polls are often more effective when they are concerned about specific area rather than on general business situation. As such, you must fix your specific area of concern and focus on that for obtaining useful opinion.

3. Explain purpose

The purpose of collecting information must be cleared through a brief introduction and how the information gather will be consumed must also be stated to gain customer sensitiveness.

4. Customers should be updated

Keeping the customers up to date goes a long way in providing their opinion in business polls. Customers should be updated through promotional mails and social media so that the followers on the social media are informed of the current situation.

5. Use appropriate questions

Depending on the purpose of the business poll, suitable type of questions must be chosen. It can be an ‘Open’ type asking detailed response; or ‘Closed’ type that response in the form of yes-or-no; or ‘Multiple’ type that asks to chose from alternatives and ‘Scale’ type when the response comes in the form of rating.

6. Stay relevant

Relevance is the key to stay customer sensitive in business polls and, therefore, ask only those which is relevant to the customer.

7. Assure confidentiality

Guaranteeing confidentiality is the way to build trust and confidence. So, people must be assured that there will be no disclosure of identity.

8. Consider incentives

Offering reward for opinion can be effective to lure the customers.